FAQs

No, but we recommended you register the account in order to track your buying history.

You will receive an email at the provided email address on the checkout page.

We deliver worldwide. However, some vendors have some restrictions so please contact the vendor to discuss further about your location.

Yes, You’ll receive an invoice for the purchased product.

Any Product/item can be returned or exchanged if it is incorrect/ incomplete or defective/ damaged within 7 days after delivery. Please contact the vendor to discuss the problem. Wholahlah reserves the right to reject a return request found misusing of our generous returns policy or a product received with missing tags and other components.

Once we receive your item at origin, we will notify you of the status of your refund or exchange after inspecting the item. Although it depends on the criteria of the product and your choice, the product is refundable or exchangeable.

Once your order is submitted, you cannot edit the order. You are welcome to contact the vendor to make changes per your request if your order is not yet shipped.

Yes, before delivery of the product, please contact the vendor to cancellation the order.

We accept credit cards at the moment. All credit card payments are processed by Stripe so your credit card information is protected.

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